Standards for protecting Reporters and whistleblowers

• We treat informants and whistleblowers anonymously when handling reports and whistleblowing.
• We take all possible measures, such as restricting access to the reporter, the whistleblower, and the reported information, to an extremely small number of people.
• All measures are taken and efforts are made to ensure that the reporter and the whistleblower are not subsequently subjected to any disadvantages.

The standards of the obligations and exemption of liability of a whistleblower

• If an executive or employee of the company has committed an unlawful act or an act in breach of the code of ethics, but has since reported and confessed it, the punishment or disciplinary action for it may be reduced or exempted.
• If an employee of the company is forced to act in breach of the code of ethics by his or her superior or executive, he or she may refuse it. The employee will not be subject to any disadvantages, even if he or she refuses to follow the coercion into an unethical act by a superior.
• If the company's executive or employee encounters or receives an offer to engage in an unethical act from his or her co-worker or a member of his or her own department, they should report to the Lotte Chilsung's ethics hotline system and receive counseling.