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Ethical Management

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Notice

  • For a smooth investigation, the person in charge of reporting may contact the person making the report through the report communication function.
  • You will receive a response at the email address provided. On the View Outcome page, you can enter your verification code to view the response to your inquiry.

Consent to the Collection of Your Personal Information (Required)

Consent to the Collection of Your Personal Information

The collection and use of personal information by Lotte Chilsung Beverage (hereinafter the "Company") requires the individual's consent as per the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." I hereby confirm the following personal information to be true, and consent to the Company's collection and use of my personal information.

1. Purpose of Collection and Use of Personal Information

Collected personal information is processed for the following purposes.
- Acceptance and processing of reports and statistics
- Verification of reported details

2. Items of Personal Information Collected

Collected: Personal details of the reporter (name, email address), report details (type, message, attachments), personal details of the individual reported (name, branch, department, position)
Automatically collected: Service use log, access log, cookies, access IP info

3. Period of Storage and Use of Personal Information Collected

A filed report is reviewed along with the accompanying personal information soon after it is submitted. If a report is deemed invalid and is dismissed, the details of the report along with the personal information supplied will be deleted within six months of the report’s dismissal. If a filed report is deemed valid and kept on file, the details of the report and the accompanying personal information will be deleted within three years of the product release or the completion of development of the product concerned, or termination of the contract concerned. However, personal information will be deleted immediately when requested by the information subject.

4. Sharing of Personal Information With Third Party Handlers

Information collected is categorized as “required” or “optional” to allow the company to provide users with the best service experience. Users have the right to withhold consent to the collection and use of their personal information. However, withholding consent to the collection and use of required personal information can impede the provision of services by the company.

Consent to the Sharing of Personal Information With Third Party Handlers

* To improve services, ensure the efficient management of personal information, and other activities, Lotte Chilsung outsources the handling of personal information to an outside service provider.

Service provider: Lotte Data Communication
Outsourced activities: Installation and maintenance of IT systems


In the outsourcing contract, Lotte Chilsung stipulates conformance to privacy legislation, compliance with laws related to personal information protection, prohibition of unauthorized sharing of personal information, accountability in incidents, outsourcing periods, return or destruction of personal information upon completion of handling, and other related matters, and performs management to ensure the stipulations are met.

The user has the right to withhold consent to the sharing of their personal information with third party handlers. However, if you do not consent to consignment, the provision of services may be severely limited.

Consent to the Collection of Your Personal Information (Optional)

Consent to the Collection and Use of Personal Information

By indicating consent, the user acknowledges that the personal information supplied is true and accurate, and consents to its collection and use.

1. Purpose of Collection and Use of Personal Information

Collected personal information is processed for the purposes described below.
- Cyber Report Center user identity check, authentication of reported details, processing of reported details, notification of a report’s outcome, implementation of measures following a report

2. Items of Personal Information Collected

Items collected: Reporter’s contact information, company, department, position, and address

3. Period of Storage and Use of Collected Personal Information

Review of a filed report is completed along with the accompanying personal information soon after submission. If a report is deemed invalid and dismissed, the details of the report along with the personal information supplied will be deleted within six months of the report’s dismissal. If a filed report is deemed valid and kept on file, the details of the report and the accompanying personal information will be deleted within three years of completion of the product release or development of the product concerned, or termination of the contract concerned. However, personal information will be deleted immediately when requested by the information subject.

※ You (the user) have the right to withhold your consent to the Collection and Use of Your Personal Information, in which case you will still be able to submit a report anonymously. However, an anonymous report without sufficient information or evidence may not lead to an investigation, and the person filing an anonymous report may not be able to confirm the receipt of the report, receive updates on the report’s progress, etc. ※ Handling of personal information for open innovation management is consigned to Lotte Data Communication on behalf of Lotte Chilsung.

Consent to the Sharing of Personal Information With Third Party Handlers

Consent to the Sharing of Personal Information With Third Party Handlers

* To improve services, ensure the efficient management of personal information, and other activities, Lotte Chilsung outsources the handling of personal information to an outside service provider.

Service provider: Lotte Data Communication
Outsourced activities: Installation and maintenance of IT systems


In the outsourcing contract, Lotte Chilsung stipulates conformance to privacy legislation, compliance with laws related to personal information protection, prohibition of unauthorized sharing of personal information, accountability in incidents, outsourcing periods, return or destruction of personal information upon completion of handling, and other related matters, and performs management to ensure the stipulations are met.

The user has the right to withhold consent to the sharing of their personal information with third party handlers. However, if you do not consent to consignment, the provision of services may be severely limited.

01. Your (Reporter) Details

Namerequired input*
Phone
- -
Emailrequired input*
@
- A verification email will be sent to the email address provided.
- hanmail.net addresses cannot be used.
Company
Department
Position
Address

02. Details of the Subject of the Report

Name of the subjectrequired input*
Branchrequired input*
Departmentrequired input*
Positionrequired input*

03. Details of the Report

Classificationrequired input*
Messagerequired input*
0/2,000 Byte
Attachmentrequired input*
Security CAPTCHA
Security text
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