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RecruitEthical Management
Ethical Code of Conduct
Chapter 1 General Provisions
Article 1 (Purpose)
The purpose of this Code of Conduct is to promote ethical management activities by setting the criteria and relevant procedures for proper behavior and value judgement to be held by the Company’s employees.Article 2 (Scope of Application)
These Action Rules shall apply to all employees (including directors) including those dispatched from subcontractors, etc. to carry out the Company’s business.Article 3 (Definitions)
As used herein, the following terms shall have the meanings stated as follows:Chapter 2 Responsibilities and Obligations to Customers
Article 4 (Customer Value Creation; Customer Service)
(1) Employees shall engage in acts and make judgements putting the priority on customers, keeping in mind that they are the Company’s reason for being.Article 5 (Respecting Customers’ Opinions; Keeping Promises to Customers)
(1) Customers’ reasonable requests shall be handled promptly and faithfully.Article 6 (Receiving Customers)
(1) Customers shall be received politely and faithfully, with attention paid to their requests.Article 7 (Protection of Customer Information)
(1) Employees shall not use information on the Company’s stakeholders for any unauthorized purpose.Chapter 3 Responsibilities and Obligations to Shareholders
Article 8 (Sincere Management; Maximized Market Value of Stock)
(1) Employees shall do what they can to enhance the market value of the Company’s stock by improving business performance from a long-term perspective.Article 9 (Compliance with Laws; Maintaining Transparency)
(1) All business operations shall be carried out in accordance with legitimate principles and procedures.Article 10 (Listening to Minority Shareholders’ Opinions)
The Company shall do its best to listen to the justified opinions of minority shareholders and have them reflected in the Company’s overall management.Chapter 4 Employees’ Responsibilities and Obligations
Article 11 (Basic Workplace Ethics)
(1) Employees shall have a firm sense of mission regarding their assignments and shall strive to complete them perfectly.Article 12 (Challenge/Innovation; Cooperation and Harmony)
(1) Employees shall keep an ambitious attitude toward new sectors unexplored thus far.Article 13 (Fair Treatment)
(1) Employees shall expect to be treated fairly purely based on their abilities and performance results, regardless of regional faction, alumni affinity, gender, etc.Article 14 (Protection of Company Property and Information)
(1) Employees shall not use the Company’s Property without authorization for any purpose not related to company business.Article 15 (No Unethical Acts)
(1) Employees shall not present gifts to each other unless in one of the following cases:Article 16 (Directors’ Social Responsibility; Need to Observe International Norms)
(1) Directors shall play a leading role in coping with crises and handle opportunities for the Company, keeping in mind their social responsibilities, and shall always carry out activities in accordance with international standards.Article 17 (Establishment of Good Labor-Management Relationship)
(1) Employees and management shall strive for mutual development by building trust and harmony between them.Article 18 (No Conflicts of Interest between Employees and the Company)
Where there are conflicts of Interest between employees and the Company in carrying out this Ethical Code of Conduct, the Company’s overall interests shall be given priority consideration.Article 19 (Self-Development)
(1) Employees shall always strive to enhance their quality and abilities as employees.Article 20 (Proper Performance of Duties)
(1) Employees shall not engage in any act that they must not do, and shall not avoid carrying out an act they must do to give an advantage or disadvantage to specific stakeholders. Employees shall not engage in any act that may delay or obstruct company business.Chapter 5 Responsibilities and Obligations to Subcontractors
Article 21 (Equal Opportunities for Subcontractors)
(1) The Company shall provide all subcontractors with transparent and fair transaction opportunities.Article 22 (Fair Transactions)
(1) All transactions involving the Company shall be carried out fairly and transparently under the law.Article 23 (No Unethical Acts toward Subcontractors)
(1) Employees shall not accept money or articles of value, entertainment, or conveniences offered by a subcontractor in connection with company business. The foregoing sentence shall not apply to a case of something not large under general social customs. Where it is judged that such a thing offered by a subcontractor is in expectation of something in return or goes beyond the level accepted under general social customs, the relevant employee and his/her department manager shall report it to the Office of Ethics (Ref. Appendix 2 hereto).Article 24 (Encouraging Subcontractors’ Compliance)
Employees shall encourage subcontractors to comply with the Company’s Code of Ethics and this Ethical Code of Conduct.Chapter 6 Responsibilities and Obligations toward the Country/Society
Article 25 (Law Compliance; Sound Business Activities)
The Company shall respect values traditionally kept by the country and society, observe the law, engage in healthy business activities, create wealth for society, and strive to improve the quality of the lives of people.Article 26 (No Involvement in Politics)
The Company shall not be involved in politics.Article 27 (Protection of Environment and Resources)
(1) The Company shall do its best to keep the environment clean, keeping in mind the importance of protection of the environment and resources.Article 28 (Safety Management)
(1) The Company shall strive to prevent fire/gas-related accidents through systematic and continued training and inspections.Chapter 7 Relevant Regulations, Rewards, and Disciplinary Action
Article 29 (Operation of Ethics Committee)
The Company shall have the Ethics Committee and Office of Ethics for more efficient operation of the Code of Ethics and Ethical Code of Conduct. Matters pertaining to the composition and functions of these organizations shall follow the Ethics Committee Operational Regulations.Article 30 (Protection of Whistleblower)
The Company shall operate the whistleblowing system and criteria for protection of informers and whistleblowers.Article 31 (Rewards and Disciplinary Action)
(1) RewardsThe Company may reward employees who have contributed to the Company through distinguished service in ethical management pending a decision by the Ethics Committee, and the level and procedure of the reward shall follow the Personnel Management Regulations.
The Company may discipline an employee who has acted contrary to the Code of Ethics and this Ethical Code of Conduct pending a decision by the Ethics Committee. Details of disciplinary actions shall follow the Personnel Management Regulations.
Article 32 (Additional Rules)
(1) This Ethical Code of Conduct shall be in effect as of January 1, 2001.Appendix
1. How to handle money offered to an employee
(1) Money offered to an employee as a gift shall be returned to the relevant business (or the individual as the case may be).2. How to handle a gift offered to an employee
(1) With regard to a gift delivered without the relevant employee’s knowledge or a case in which refusal to receive is feared to be regarded as impolite, the employee shall report it to his/her immediate superior and handle it as follows: